Become a Partner

Desert Data Recovery works with IT companies, MSPs, and computer stores across Arizona and the country. You handle the IT; we handle the recoveries that need a cleanroom, a PC-3000, and a technician who does this every day. No sales pitch to your client, no competing services, no surprises on the invoice.

Who we partner with

• IT companies & MSPs — when a client server, NAS or RAID array goes down and a rebuild isn't the answer.
• Computer repair shops — the clicking drives and dead SSDs that walk in the door and can't be fixed at the bench.
• Photographers, videographers & camera shops — corrupted cards and failed external drives full of client work.
• Internal IT teams — when something critical fails and you need a lab you can actually call.

How it works

1. Get in touch. Tell us about the device and the failure — call, or send us a message. If it's clicking or was dropped, power it down and leave it alone.
2. Get it to us. Drop off at any of our four Arizona locations, or ship it in from anywhere with our secure mail-in service.
3. Free evaluation and a firm quote. We diagnose it properly and tell you what's recoverable, what it costs, and what we're not sure about — before anything chargeable starts.
4. We recover; you deliver. Data comes back on fresh media. Bill your client yourself, or have us bill them directly — your call.

Why shops send us their hard cases

• Your client stays your client. We're a recovery lab and nothing else. We don't sell managed services or break/fix, so there's no conflict — and we're happy to stay entirely behind the scenes if you prefer.
• The work never leaves our lab. Unlike outfits that forward media out of state to a third party, every recovery is performed in-house at our Peoria lab. Your client's data doesn't leave Arizona.
• Real lab capability. A Class 10 cleanroom for mechanical work, plus professional tooling — ACE Lab PC-3000, DeepSpar, MRT and Rusolut — for firmware, controller and NAND-level recovery that consumer software can't touch.
• No data, no recovery fee. If we can't get the data back, your client isn't billed a recovery fee. That makes it an easy conversation for you to have with them.
• Honest assessments. We'll tell you when a case is unlikely or impossible rather than run up a bill. It's the same reason we don't advertise a success rate.
• You can reach a technician. Not an account manager reading a script — the person actually working the case.
• Founding member of Data Recovery Professionals, and a Certified Data Recovery Professional, SEC606-certified company.

What we recover

• Hard Drive recovery
• RAID Arrays recovery
• SSD & NVMe recovery
• Laptop Drives recovery
• Flash Drives recovery
• SD & CF Cards recovery
• External Drives recovery
• Apple & Mac recovery

We also handle broken and water-damaged phones, self-encrypting and locked drives, and chip-off work on flash media. If you're not sure whether a case is worth sending, ask — we'll tell you honestly.

Partner pricing

Partner pricing and referral arrangements are available, and we'd rather build them around how you actually work than force a template on you. Some shops want a flat partner rate and bill their client themselves; others prefer we quote and bill the client directly and simply keep them in the loop. Both work. Our standard flat-rate pricing is published in full — start there, then talk to us about how you'd like it structured.